Thank you for shopping at Trove Corner. We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
- Returns
You have 30 calendar days from the date you received your item to request a return.
To be eligible for a return, your item must be:
- In the same condition that you received it.
- Unused, unopened, and in its original packaging.
- With the original receipt or proof of purchase.
To start a return, please contact us at [your email address]. We will provide you with the return address and further instructions.
Please note: We do not accept returns for items that are damaged due to misuse, improper storage, or normal wear and tear.
- Refunds
Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 5-10 business days. The refund will be issued to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.
- Exchanges
If you received a defective or damaged item, please contact us immediately at [your email address] with photos of the product and packaging. We will arrange a replacement or refund at no additional cost to you.
- Return Shipping Costs
Customers are responsible for the shipping costs of returning items, unless the return is due to our error (e.g., wrong item sent, defective product). In such cases, we will cover the return shipping cost.
- Late or Missing Refunds
If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted.
If you have done all of this and still have not received your refund, please contact us at [your email address].
- Contact Us
If you have any questions about our Return & Refund Policy, please contact us:https://trovecorner.com/contact-us/
